How to Get Tickets

Thousand Oaks Civic Arts Plaza Box Office
(intersection of Thousand Oaks Blvd. & Dallas Drive)
2100 Thousand Oaks Blvd.
Thousand Oaks, CA 91362
Box Office, Performance and Ticketing Information:
(805) 449-ARTS (2787)

Box Office Business Hours
Tuesday through
Sunday: 12 noon – 5:00 p.m. and CLOSED on Mondays; On performance dates box office remains open one half hour after curtain

** Please note on performance days, the box office may not be able to handle any future ticket sales 1/2 hour prior to and through 15 minutes after the curtain of the show scheduled on that date.  You may wish to refer to the theater schedule to avoid this time period. 

Tickets are also available through all Ticketmaster locations -

The Box Office is located under the orange awning next to the Fred Kavli Theatre Lobby. From the parking structure, Box Office is accessed by taking the elevator to Level 3. From the outside lower parking lot, the Box Office is accessed by taking either of the two Plaza elevators up to Level 3.

The Civic Arts Plaza Box Office provides in-person, walk-up ticket purchases. The Box Office is unable to accommodate phone orders; patrons may purchase tickets by phone or online via Ticketmaster as noted below. Box Office payment method: MasterCard, Visa, American Express, local checks or cash. Local checks are accepted up to 15 working days or 3 weeks prior to the event for which tickets are being purchased.

Effective July 1, 2014, a $2.00 processing fee will be added to the price of each ticket purchased at the box office window. 

In order to make purchasing a ticket as convenient and efficient as possible, the Civic Arts Plaza box office relies on revenue from processing fees to pay for all of the costs associated with providing this service. This includes the cost of customer support, computer hardware and software, and labor. This fee is significantly lower than processing fees attached to purchasing tickets online or over the phone.

Ticketmaster Phone Centers
Call (800) 745-3000 to charge tickets by phone. Please note that there is an added service charge per ticket (varies with the ticket price) plus a processing fee per order. MasterCard, Visa and American Express are all accepted for telephone ticket purchases.

Ticketmaster Online
Tickets may be purchased online at
Ticketmaster purchases include an added service charge per ticket which varies according to the ticket price.

Will Call Tickets
Will call tickets may be picked at the Box Office beginning 90 minutes prior to showtime upon presentation of identification (i.e., the credit card used to purchase the tickets, a photo I.D. and your Ticketmaster confirmation number).

Lost Tickets
The City is unable to duplicate lost tickets. However, duplicate seat locations may be provided for tickets purchased directly through the Civic Arts Plaza Box Office. To do so, theatre patrons must be able to provide the exact purchase date so that Box Office staff can confirm the seat location. Staff cannot issue a duplicate seat location if the ticket sale cannot be verified. Patrons are asked to check their tickets carefully at the time of purchase. All ticket sales are final; tickets may not be refunded or exchanged.

Group Rates
Special discounts are offered to groups for a variety of performances. The Thousand Oaks Civic Arts Plaza is the perfect venue to host a fundraiser or corporate event in an intimacy not found at larger venues. For further information, call (805) 449–ARTS (2787)

Gift Certificates
Interested in purchasing a gift?  Civic Arts Plaza Box Office gift certificates are available in increments of your choice.  Available only in-person at the Civic Arts Plaza Box Office.

Theatre Seating Charts
Please click here to view seating charts of the Fred Kavli Theatre and the Janet & Ray Scherr Forum.